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How do I answer my phone calls and make a phone call?
You can take incoming call by pressing the Confirmation button once during your riding.
You can make a phone call by continually pressing the the Confirmation button twice to dial out the phone number you made in the last time. -
How can I use your nano cadence sensor?To make your nano cadence sensor function well, you should activate your sensor first. You should click the “Device” submenu in the shortcut menu to enter the Equipment page. You could rotate the sensor vertically until you find the red word sign beside the sign of cadence. It indicates the activation and connection of your sensor.
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How can I work with the walkie talkie (intercom) function?To use the walkie talkie function properly, you should insure that you connect the bling jet, turn on message broadcast in the shortcut menu, add friends in your group and operate LIVALL APP with foreground status. Then you can go to shortcut menu to click the “Bling Jet Talking” submenu and set up a new talking objective or group. After you select your intercom friend, return to the homepage. Click the Start button to start riding and hold the intercom key on the bling jet to start a intercom conversation.
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How can I modify the light settings?After you successfully connect and register LIVALL APP, you can find the “Light” submenu in the shortcut menu. There are 5 modes of light settings.
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How do I change the language prompt instructions of the helmet?For language switch, you first hold "+" key, then press "-" key for one click. When you hear English voice message instruction, you can switch English version.
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What should I do if my Android smart phone could not connect the devices after first successful connection?
You should check your Bluetooth status on your smart phone. If it is off, you should switch off LIVALL APP first. You switch on the Bluetooth and then restart LIVALL APP.
If the Bluetooth is on, unbind all the originally connected devices and bind the devices again. -
What should I do when I could not charge or turn on the smart helmet normally?If you could not charge or turn on the helmet as usual, please take the following steps to fix the problems. During the charging, please plug in and pull out USB line (charging line) from the USB interface (port) on the helmet for several times. After the practices of plug-in and pulling out, you press on the power on/off button for at least 3 seconds and then you will hear the power on voice message. The plug-in and pulling-out practices serve to reset the power-on function.Please note that the practices should be made in charging state.
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What configuration for smart phones is applicable for LIVALL APP?To use LIVALL APP normally, the operation system version for your smart phone must be Android 4.3 above or ios 7.0.4 above. The APP also requires Bluetooth 4.0.
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Could you tell me how long your cycling accessories could last?
The BH100 helmet can be used for over 20 hours after it is fully charged by 3.5 hours.
The BH60 helmet can be used for 10 hours after it is fully charged by 2 hours.
The Bling Jet can be used for 100 hours after it is fully charged by 2.5 hours.
The Nano Cadence Sensor runs on a CR2032 battery, which lasts 6 months with stand-by time.
The Phone Holder is equipped with a 5000mhA (3.7V) mobile charger. Because of its big capacity, it takes 3.5 hours to fully charge the holder. -
What kind of materials is LIVALL’s Bling Helmet made?For the outer part, we improved high strength PC material of 1mm thickness. For the inner part, we use a special kind of foam called EPS, which is imported from the US, to make the helmet comfortable to wear. The helmet’s streamlined design not only reduces air resistance, but also keeps the helmet cool. The Bling Helmet has passed all the required safety tests.
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Where can I download LIVALL APP?
For iOS operation system, you could download it freely on the APP Store. For Android operation system, you could download it freely on Google Play.
You can also download it freely on our official website (http://livall.com). -
Can I use your Bling Jet to answer the phone call? What can the Bling Jet be used for?The Bling Jet can be used for answering and making phone calls. You can click the Confirmation button (middle button) on the bling jet to answer an incoming call and double click the Confirmation button to make an phone call for the last dialing-out number on your smart phone. The Bling Jet can be operated for light-turning signal, walkie-talkie, music playing (pause, song switch), and photo taking except for answering the phone call.
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How to control the LIVALL Bling Helmet’s indicators?Once the Bling Helmet and Bling Jet are connected via the Riding App, you can click the turn left (<-) or turn right (->) button on the Bling Jet to make the indicator blink three times in the chosen direction.
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What sizes of the phones are available for the LIVALL Phone Holder?LIVALL’s Phone Holder could support the smart phones from 4 to 6 inches.
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What is LIVALL’s major product line? Do I need to purchase them all?
LIVALL’s product line consists of the Bling Helmet, the Bling Jet (remote control), the Nano Cadence Sensor, a Phone Holder and the LIVALL Riding App.
The Bling Helmet and the Bling Jet are the major products. They are usually used to work together.
The other products are optional for your purchase. The Nano Cadence Sensor with APP works to record your rotation speed. The Phone Holder serves to hold your smart phone and provide a power bank for you.